08:40 Registration and Networking

 

 

09:20 Chair’s Opening Remarks and Welcome

 

Debbie Gibbons, Chair, LAIOG (Confirmed)

 

09:25 Morning Keynote: Eliminating public sector fraud

• Reducing the £21bn cost fraud has upon public services
• The Counter Fraud Taskforce: overseeing the eight pilot projects tackling fraud
• The role of the Fraud, Error and Debt Taskforce
• Working with the private sector to recover the costs of fraud and reducing the £7-8bn of uncollected debts owed
to the public sector
• Collaboration – Government working together to share intelligence and make better use of data analytics
• Ensuring accuracy in the assessment of risk and the measurement and reporting of losses
• Zero tolerance approach to fraud in order to instil an anti-fraud culture – the role of e-learning and behaviour change techniques
• Analysis of spending through business intelligence – improving transparency and accountability
• New government fraud alerts system - tackling fraud proactively and collaboratively
• Sharing information through a central intelligence body – the National Fraud Intelligence Bureau
• Developing the Intelligence Sharing Roadmap (ISR) - facilitating the sharing of information on known fraud and fraudsters across the public and private sectors

Lesley Hume, Director of the Fraud, Error and Debt Team in the Efficiency and Reform Group, Cabinet Office (Confirmed)

 

09:45 – Working collaboratively to take a zero tolerance approach to fraud and error

 

• Developing a strategic approach to fighting fraudsters across the public sector
• Prioritising prevention, measuring losses and assessing risk
• Building an anti-fraud culture
• Sharing Intelligence and tackling high risk areas
• Taking opportunities and learning the lessons from experience
Mike Haley, Director of Public Sector, National Fraud Authority (Confirmed)

 

10.05 - The Universal Credit and the Single Fraud Investigation Service

• Tackling the £5.2bn per year cost of Benefit and tax credit fraud and error
• Recovering £320 million of benefits overpayments in the last financial year
• Creating a single integrated fraud investigation service to tackle benefits and tax fraud across the public sector
• Combining relevant resources across Local Authorities, HMRC and DWP from April 2013
• Investigating Universal Credit Fraud and legacy benefit and Tax Credit offences
• Secure document and record management
• Implementing the Universal Credit and creating a secure identity assurance framework
• Increasing the number of fraud investigators by around 200
• Ensuring the best products from the public and private sector are used and distributed across the public sector
• Establishing the Debt Controller role to improve debt recovery operations
• Implementing varying levels of sanctions for fraud, including direct benefit loss
• Gateway Interventions for error - prepayment checks on five types of Pension Credit claim
• Recognising and reducing disability fraud
• Creating a central hub for the gathering and analysis of data and the development of the integrated risk and Intelligence Service (IRIS)

John Oliver, Operational Excellence Director, Department for Work and Pensions (Confirmed)

 

10.20 Special Keynote Address: Social Housing and Tenancy Fraud

• Targeting the 50,000 homes which may be unlawfully sublet to save up to £5 billion
• Investing £19m for more housing investigation officers and tenancy audits
• Data sharing to reduce fraud
• Using modern technology to reduce costs and tackle fraud
• Tackling abuse of the right-to-buy system for former council homes
• Data matching with the electoral register to reduce single person discount fraud, which costs councils around £2 billion a year

Baroness Hanham CBE, Parliamentary Under Secretary of State, Department for Communities and Local Government (Confirmed)

 

10.40 CASE STUDY: Spend Recovery Audit at the Department for Transport

• Detecting £0.5 million in overpayments to suppliers in just three months by DfT, the Driving Standards Agency and DVLA
• Using analytics to identify overpayments to suppliers over the previous financial year
• Working in partnership to undertake a ‘spend and recovery audit’ on group procure-to-pay systems
• Auditing group procure-to-pay systems; detecting and recovering overpayments to suppliers
• Matching data through spend recovery audits
• Utilising ‘payment by results’ to identify and recover up to £8 million in debt

Clare Moriarty, Director General Corporate, Department for Transport (Confirmed)

 

10.55 Questions and Answers

 

11.15 Morning Coffee Break and Networking

 

 

11.45 – Seminar Session I

 

Please click here to see the full list of seminars being held in the Morning Session

 

12.45 Lunch

 

 

13.45 – Seminar Session II

 

Please click here to see the full list of seminars being held in the Afternoon Session

 

 

14:45 Afternoon Coffee Break and Networking

 

 

15:15 Afternoon Streams

 

Stream 1

Technology to Reduce Fraud and Error in Frontline Services

• Data security – including secure web based solutions and encrypted and password protected data
• Modern web based technologies for monitoring fraud
• Data matching for Debt and Arrears Recovery
• Reducing debt with 'time to pay' arrangements
• Identifying fraud in the private and sharing information with those targeting the public/Working with the Big Lottery Fund
• Ensuring excellent intelligence sharing between the National Fraud Investigation Bureau, HMRC, DWP, and other departments and local authorities
• Best practice in secure record management
• Supporting fraud investigation and disseminating intelligence alerts
• The Audit Commission and the National Fraud Initiative moving forward
• Real-time credit reference and other data checks
• On-line verification techniques
• Data matching with data held by other public and private sector organisations
• Predictive/innovative analytics
• Working with external auditors
• The mobile regional taskforce – mobile working and surveillance to tackle fraud
• Taking responsibility for the National Fraud Reporting Centre (NFRC) and National Fraud Intelligence Bureau (NFIB)
• Using technology, such as geographic identification, to gain a better understanding of patterns of fraud

CHAIR:

David Smith, Deputy Commissioner and Director of Data Protection, Information Commissioners Office (Confirmed)

SPEAKERS:

Darren Shillington, NFI Manager, Audit Commission (Confirmed)

Geoff Jennings, Director, National Anti-Fraud Network (Confirmed)

Andy Hyatt, Group Leader - Corporate Investigation Group, Royal Borough of Kensington & Chelsea (Confirmed)

DCI Waight, Economic Crime Directorate, City of London Police (Confirmed)

 

Stream 2

Prevention and detection of internally generated fraud

• Recognising the changing characteristics of those committing fraud
• Data analytics for monitoring and intervention
• Joining up the public sector – working together with UKBA to ensure all staff are visa legal
• Ensuring staff are not illegally claiming benefits
• Timesheet and payroll fraud, claims for non-existent employees and for equipment never purchased
• NHS Protect – identifying and tackling crime across the health service
• NHS Patient charges Fraud – The Fraud Alert Initiative
• Prevention, detection and investigation of prescription fraud in the NHS
• Ensuring proper vetting checks on permanent, temporary and agency staff
• Understanding and measuring fraud risks through commissioned risk reviews
• Creating and maintaining the right structures and culture to combat fraud
• Recognising the quality and adequacy of recruitment processes and staff screening
• Creating an anti-fraud culture
• Ensure that those working to counter fraud have the training and accreditation they need
• Prevention and detection through data analytics and data sharing
• Fraud in Online Systems

CHAIR:

Beverley Young, Head of Operations, CIFAS (Confirmed)

SPEAKERS:

Beverley Young, Head of Operations, CIFAS (Confirmed)

Neil Green, Head of Internal Investigations, Department for Work and Pensions (Confirmed)

Dermid McCausland, Managing Director, NHS Protect (Confirmed)

 

Stream 3

Tackling Debt Owed to Government

• The National Audit Office - Identifying £25.3bn of overdue debt
• Assessing the current arrangements for debt management and collection across central government
• Improving debt management in the £1.3bn that is outstanding in fines, confiscation and compensation orders in the UK
• Working with data analytic companies, credit reference agencies and with debt collection agencies to process data, trace debtors and collect debts
• Reducing the £7-8bn of uncollected debts owed, including:
• Tax debt
• Unpaid fines
• Repayments for overpaid fines and tax credits
• Improving data sharing across departments
• Negotiating a single commercial framework contract for debt collection agencies
• Introducing new screening techniques for tax credit applications
• Recovering ‘aged debt’
• Working in partnership to recover £420m in unpaid court fines
• The London Revenues Group
• Ensuring best practice in tax collection and agency staff pay, provisions for bad debt, bailiff fees, use of collection agents, e-billing, and data sharing
• Using text messaging to remind people to pay fines

CHAIR:

Debbie Gibbons, Chair, LAIOG (Confirmed)

SPEAKERS:

Mark Babington, Director of Fraud Practice, National Audit Office (Confirmed)

Gareth Hughes, Deputy Chief Executive, Marston Group (Confirmed)

Steve Wells, Head of Revenues, London Borough of Ealing (Confirmed)

Simon Clements, Head of the Welfare Rural and Health Division, Crown Prosecution Service (Confirmed)